Technical FAQs

Do I need to own a computer to attend?

Yes. However, based on financial need and eligibility, NCVA may loan a computer system (including desktop computer, printer, and software) to support the learning process. These computer systems are instructional property and must be returned when the student leaves the school. NCVA will arrange for technical support and troubleshooting for these systems. Each family will need to secure their own Internet service provider. In certain cases, based on financial need or other circumstances, NCVA may provide a stipend to offset the cost of the Internet service. This determination will take place during the enrollment process.

What computer skills are required?

The teaching adult needs to have at least basic computer skills. Use of the computer is an important part of the program, but in the early grades, it is mostly the parent (or other responsible adult) who interacts with the computer. The program is user-friendly. High school students are most successful if they have basic computer skills.

What does the computer system loaned by NCVA include?

Computers loaned by North Carolina Virtual Academy follow these technical specs:

  • Speed: 1.8 GHz or better
  • RAM: 2–4 GB
  • Disk space: 160 GB or more
  • DVD drive
  • Monitor: 19-inch flat panel
  • Laptop screen: 15.6-inch
  • Audio: High Definition sound card
  • Modem: Ethernet port. Laptops include Nic card (wi-fi)
  • Desktop Microphone and Headset Microphones
  • Operating system: Windows 7 Professional
  • Microsoft Office 2010
  • Microsoft ® Internet Explorer version 10
  • Google Chrome 33
  • Mozilla Firefox 22
  • Adobe ® Reader ®
  • Macromedia Flash™
  • Shockwave™
  • Java 7
  • QuickTime ®
  • Real Player ®
  • McAfee ® Virus Protection
  • McAfee ® Web Protection

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

RealPlayer is a trademark or a registered trademark of RealNetworks, Inc.

Macromedia Flash is a trademark or registered trademark of Macromedia, Inc. in the United States and/or other countries. QuickTime is a registered trademark of Apple Computer, Inc.

What happens if the systems are down?

As with any technology, there are times where it may not be working. This could be an issue with a family’s local internet or computer or an NCVA outage. In these instances, we call these “fire drills.” There are things a student can do during these so that they do not miss out on attendance. Click here .