Technical FAQs

Do I need to have access to a computer to attend?

Yes. However, based on financial need and eligibility, North Carolina Virtual Academy (NCVA) may loan a computer system (including computer and printer) to support the learning process. These computer systems are instructional property and must be returned when the student leaves the school. NCVA will arrange for technical support and troubleshooting for these systems. Each family will need to secure their own internet service provider. In certain cases, based on financial need or other circumstances, NCVA may provide a stipend to offset the cost of internet service. This determination will take place during the enrollment process.

What computer skills are required?

Do I need high speed internet access to attend?

How do I get technical support?

What happens if the systems are down?